| Business model | An operator for brands: 24F acts as your sourcing agent and directs manufacturing, or works with your own manufacturer and stock. It designs, handles GTIN, FDA and VAT registrations, stores and fulfills. Factory pricing is passed on without hidden margin or profit added on manufacturing. Your contract is with 24F. | A dropshipping platform with a product catalogue and sourcing, plus 3PL warehousing and fulfillment for sellers' own stock. |
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| Inventory | Your own branded stock, made to your specification or bought from your manufacturer, held by SKU. Every quotation states the MOQ. Samples and pilot orders are welcome and encouraged, so you can check quality before you scale. | You can sell from its catalogue without buying stock first. Private inventory and 3PL storage are also offered. |
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| Warehouses | Stock is held and shipped to customers worldwide. 24F ships from 4 warehouses in China (Guangzhou, Shenzhen, Yiwu and Hangzhou), plus partner warehouses in the UK, the US and Australia. | Its 3PL page states 10+ warehouses across North America, Europe and more, including China. |
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| Sales channels | Shopify: orders arrive in 24F automatically and tracking is written back. Clients sell mainly on Amazon, TikTok Shop and Shopify. | Lists many platforms, including Shopify, eBay, WooCommerce, Etsy, TikTok Shop, Temu, AliExpress, Lazada and Shopee. |
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| Pricing model | One all-in DDP price per order: pick and pack, shipping, duties, taxes, customs clearance, final-mile delivery and tracking. The same rates for every client, published in the shipping calculator. | Product cost plus itemised logistics fees (shipping, inbound, outbound, storage, labelling and add-ons) that vary by warehouse and route, set out in a published fee schedule. |
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| Quality, lost parcels and insurance | Orders are quality-checked before they ship. A lost parcel is reshipped free of charge, automatically. Every package is insured up to US$600 against damage or destruction. | Not covered in the CJ pages reviewed. |
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| Tracking and branding | Your brand on the tracking page and tracking API, tracking written to Shopify, alerts on key shipments, and custom branding and packaging. Customs declarations are always accurate and the country of origin is never misrepresented. | Custom packaging, logos, stickers, thank-you cards, bags and labels, with order and tracking sync to connected stores. |
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| Software | Five optional workspaces built in-house and free for clients: Fulfillment, Accounting, Upgraded Analytics, ACR for chargebacks and AI Customer Support, on the web and as a Windows app. None is required to use 24F's sourcing or fulfillment. | An order, sourcing and catalogue platform with an API, a browser extension and mobile apps. |
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| Support | AI employees around the clock, with people on standby, including weekends and holidays. Reach 24F on WhatsApp or by email. | Offers sourcing agents, with free and paid tiers. |
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| AI and MCP | Optional. The 24F MCP lets Claude or ChatGPT run every workspace and action with scoped, logged, revocable keys. AI employees pre-check orders, answer customers, prepare chargeback evidence and keep the books. | Not covered in the CJ pages reviewed. |
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| Access to your accounts | Every integration is optional and can be disconnected at any time. The Shopify connection is scoped to what fulfillment needs, Meta Ads and Mercury connect with read-only tokens, credentials are sealed with AES-256-GCM, and 24F never asks for admin or owner access to your bank or ad accounts. | Not covered in the CJ pages reviewed. |
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| Registrations | 24F registers your GTINs (barcodes) and handles your FDA and VAT registrations. | Not covered in the CJ pages reviewed. |
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